Privacy Policy

Introduction

Welcome to https://pdr-technician.dentrepair-talk.com (referred to as “PDR Technician,” “we,” or “our” in this policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in electronic documents
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPA)
Colorado Privacy Act (CPA)
Utah Consumer Sales Privacy Act (UCPA)
Connecticut Digital Privacy Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://pdr-technician.dentrepair-talk.com
Any mobile applications or software developed by us
Online services and products offered through our platform
Interactions between users and our content, whether through browsing, subscriptions, purchases, or communications

Please be informed that this policy does not extend to external links or third-party platforms accessible from our website. These entities have their own privacy policies governing data collection and usage, which are solely responsible for such practices.

Processing Activities

This Privacy Policy guides our interactions with users when:

You register an account and use our applications or services as an authorized user.
You visit our websites linked to this policy.
You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or texts (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

Account Information: Details related to your user account creation and management, such as usernames, passwords, email addresses, and profile preferences.
Payment Information: Data necessary for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Records of financial transactions, bank account details, and investment portfolios (if relevant).
Purchase Information: Details about products or services you’ve purchased from us, including quantities, transaction dates, and delivery addresses.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
Location Data: Information about your geographical location when you interact with our services (with your consent).
Feedback: Reviews, ratings, comments, or suggestions you provide to enhance our products and services.
Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access or sharing.
Product Information: Details about the products you show interest in or purchase on our platform.

We collect this data through various methods, including:

Direct user input (e.g., account registration, profile updates)
Automated technologies (e.g., cookies, pixels)
Third-party service providers who assist us in data collection and processing (subject to their privacy policies)

Cookies

We utilize cookies to enhance your browsing experience and gather analytics on website usage:

Strictly Necessary Cookies: Essential for navigating our websites, ensuring basic functionalities, and maintaining user sessions.
Preference Cookies: Remembering user preferences and settings to personalize content.
Analytics Cookies: Tracking anonymous data about visitors’ interactions with our sites to improve performance and functionality.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law. The retention periods vary depending on the type of data and the purposes for collection:

Account Information: Retained until your account is inactive or closed.
Payment Details: Securely stored for transaction history and fraud prevention, in accordance with legal requirements.
Purchase Records: Kept for billing, shipping, and customer support purposes, usually up to 7 years after the last purchase.
Communication Preferences: Retained until you withdraw consent or opt out of communications.
Analytics Data: Aggregated and anonymized after a certain period (e.g., 24 months) for research and reporting purposes.

Upon request or when no longer required, we delete or anonymize your personal data, ensuring it is securely removed from our systems.

Security Measures

We have implemented robust security measures to protect your personal data:

Encryption: Employing encryption protocols to safeguard data during transmission and storage.
Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict privacy and security standards.
Access Controls: Limiting access to personal data only to authorized personnel who require it to perform specific functions.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Correcting any inaccurate or incomplete personal data we possess.
Erasure (Right to be Forgotten): Deleting your personal data upon request, subject to legal exceptions.
Restriction: Limiting our processing of your data in certain circumstances.
Portability: Receiving a copy of your personal data in a structured format, transferable to another controller.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise these rights or have questions regarding our data handling practices, please contact our Data Privacy Team via email at [email protected] or through written correspondence to the following address:

[PDR Technician Privacy Team Contact Information]

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory requirements. Any modifications will be effectively communicated on our website, and we encourage users to review these updates periodically.

Contact Information

For data-related inquiries, privacy concerns, unsubscribe requests, or general feedback, please reach out to us:

Email: [email protected]

Postal Address: [PDR Technician Privacy Team Address]